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It’s really that easy. Just order online, then pick up your bag of MECCA magic from your selected store.
The beauty you love is just a click away! Click & Collect is available across all MECCA stores in New Zealand (excluding Mecca Cosmetica Ballantynes). Shop all your beauty favourites online and pick them up in-store, usually within 24 hours. What are you waiting for? Ready, set, click…
Click & Collect is currently available in all New Zealand stores (excluding Mecca Cosmetica Ballantynes).
Yes. Simply forward the 'Ready For Collection' email to your nominated collector. Be sure to include their full name in the email and ask them to bring a valid photo ID for collection.
No. There is no delivery fee or minimum spend at checkout required for a Click
No (though we really wish they were!). Unfortunately, some products may not be available for Click & Collect at your preferred store. Try setting a larger store as your collection location as it’s likely to have a wider range of products available for Click & Collect. Keep in mind, you can always get in touch with our Customer Care team for alternative product suggestions that are available at your preferred collection location. Or, if you really have your heart set on a particular product (we get it), we recommend selecting our express shipping option (which is on us for all orders over $25).
No. Unfortunately, complimentary lucky dip samples and online special gifts are
available with Click & Collect orders. The good news is, when you head in-store to pick up your order,
can try products to your heart’s content and request a sample pot of any that take your fancy.
Absolutely! Just like regular online orders, you can redeem your Beauty Loop
rewards by logging into your online account and placing an order. Your reward will then be included in
order at the time of collection. Please note, all Beauty Loop rewards are available while stocks last
cannot guarantee availability in-store at the time of collection. You have to be quick!
Yes! However, please note that product personalisation can only be done
the time of pick-up. We recommend that you allow additional time for this service to be completed.
No. However, you are always welcome to purchase a gift card in-store upon your
visit to collect your order. You may also wish to purchase an eGift card online (which can be sent
to the recipient with no additional shipping fees!)
Yes! Simply select your preferred packaging type at checkout and our store hosts will ensure your order is wrapped accordingly.
No. We cannot offer gift messages on Click & Collect orders at this time.
All products ordered through the Click & Collect service are subject to
availability. This means that whilst we will do our absolute best to ensure availability of products you
ordered, there may be instances where the products are out of stock at your selected Click & Collect
Never fear though! If this happens, you will receive an email notifying you
part or all of your order is unavailable and confirm that we will process a refund to your original
No. However when you visit in store to collect your order, you are welcome to
purchase or return products in line with our Returns and
No. However, when you visit in-store to collect your order, you are welcome to
return your order in line with our Returns and Exchanges
After placing your order, you will receive a ‘Ready For Collection’ email,
within a day of placing your order. You can then visit your selected Click & Collect store to collect
Find store opening hours here.
Your order must be collected at the store you selected at checkout. We will
confirm the pick up location and all other details in the order confirmation email we send you. When you
arrive in-store, all you have to do is let our team know you are collecting your Click & Collect order.
Don’t forget to bring along your ‘Ready For Collection’ email and valid photo ID.
Remember to bring the ‘Ready For Collection’ email we sent you and valid photo
We will hold your order for 10 days from the date it is ready for collection.
Unfortunately, we are unable to extend this timeframe, so be sure to collect your order in time!
If your order is not collected within 10 days of the collection date , it will
longer be available for collection. You will receive an email from us confirming that we have cancelled
order and provide you with a refund. Refunds will be processed in line with our Returns and Exchanges
Yes. Products purchased through Click & Collect can be returned or exchanged in
with our Returns and